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Campaign Management
Learn the in's and out's of manage your Review & Survey Campaigns.
25 articles
Review and Survey Campaign ManagementLearn how to navigate and manage your review request email and SMS campaigns
Experience Surveys
Learn how to create experience surveys and how to manage your content
Experience Surveys OverviewLearn what experience surveys are all about and how they can help your business.
Experience Survey - Design CustomizationsCustomize surveys to match your brand
QR Codes for Experience SurveysDownload a QR code for your collectors
Experience Surveys - Question TypesLearn about the different type questions that can be added to your surveys and their use cases.
Send Experience Surveys by ProductCollect more content from customers by sending them unique Experience Surveys for a specific product.
How to update the product an Experience Survey submission is connected toUpdate the product an Experience Survey submission is connected to within Experience Moderation
Experience Survey Triggers
Net Promoter Score® SurveysLearn how to capture & utilize NPS® with RaveCapture
Creating an Experience SurveyLearn how to create or edit an experience survey
Experience Survey Question GroupLearn how to build a single page with multiple questions
Tag ManagementLearn how to better manage your tags & categories
Survey Pop-Up Tab
Product & Company Reviews
All you need to know about Product& Company Review Requests
Product-Specific Forms for Product ReviewsLearn how to ask custom questions during the review process.
Email Campaign SettingsLearn how to optimize your automatic review requests to collect insightful feedback from your customers and improve your business.
Inviting Customers to Write a ReviewLearn about all the ways to grow your reviews
SMS Review RequestsLearn how to use our new SMS feature to send review requests via text message
Video ReviewsLearn how to collect videos with Reviews
Thank you PageCustomize the page customers see after leaving a review to encourage more engagement and drive additional actions.
General Settings & Features
These settings and features relate to all Review and Survey campaigns.
Email UpsellsLearn how to promote other products within your emails
Email Review Request CreditsLearn the differences of our email credits
Review and Survey RequestsLearn how to manage your emails waiting to send
Review Incentives and CouponsLearn how to create static & dynamic coupons to send to your customers after they leave you a great review.
Thank you EmailsAutomate follow-ups with personalized emails to engage customers and drive additional actions.
Visual Email BannerDisplay your most recent photos in a visual banner within your email