Campaign Management
Learn the in's and out's of manage your Review & Survey Campaigns.
24 articles
- Review and Survey Campaign ManagementLearn how to configure, customize, and monitor all of your review and survey campaigns in RaveCapture
- Coupons and Incentives in RaveCaptureReward your customers and increase engagement with custom coupon incentives.
- Google Business Profile Campaign OverviewSend automated Google Business Review Requests to customers after orders or service completion.
Experience Surveys
Learn how to create experience surveys and how to manage your content
- Experience Surveys OverviewLearn how to use Experience Surveys to collect richer feedback, UGC, and customer insights
- Creating an Experience SurveyLearn how to create or edit an experience survey
- Navigating the Survey BuilderUnderstand how to use the General, Questions, and Emails tabs to build and manage your Experience Survey
- Experience Survey Types & TriggersUnderstand the different survey types and when each one is used
- Experience Surveys - Question TypesLearn about the different question types available in RaveCapture and how to use them effectively
- Manually Sending Experience SurveysLearn how to send Experience Surveys via Direct Request, Bulk Invite, or shareable links
- Experience Survey - Design CustomizationsCustomize the look and feel of your Experience Surveys to match your brand
- How to update the product an Experience Survey submission is connected toConnect survey feedback to the right product for accurate display and review conversion
- Survey Pop-Up Tab
- Embedding a Survey on Your WebsiteLearn how to host a RaveCapture Experience Survey directly on your own site for a fully branded experience.
Product & Company Reviews
All you need to know about Product& Company Review Requests
- Product-Specific Forms for Product ReviewsLearn how to ask custom questions during the review process.
- Email Campaign SettingsLearn how to optimize your automatic review requests to collect insightful feedback from your customers and improve your business.
- Inviting Customers to Write a ReviewLearn about all the ways to grow your reviews
- SMS Review RequestsLearn how to use our new SMS feature to send review requests via text message
- Video ReviewsLearn how to collect videos with Reviews
- Thank you PageCustomize the page customers see after leaving a review to encourage more engagement and drive additional actions.
General Settings & Features
These settings and features relate to all Review and Survey campaigns.
- Email UpsellsPromote relevant products directly in customer emails to drive repeat purchases.
- Email Review Request CreditsLearn the differences of our email credits
- Managing Review & Survey RequestsLearn how to monitor and manage all review and survey request activity in your account
- Thank You EmailsAutomate follow-ups with personalized emails to engage customers and drive additional actions.
- Visual Email BannerDisplay your most recent photos in a visual banner within your email