Managing Reviews, Q&A, Surveys and UGC
How to manage your reviews
13 articles
- Import Your Amazon Store Reviews into RaveCaptureIf you have an Amazon store and a CSV file with customer reviews, you can manually import those reviews into RaveCapture to showcase valuable feedback on your store.
- Tag ManagementLearn how to organize, assign, and automate tags to enhance your review and UGC workflows
- Set Up Google Customer Reviews (and Avoid Common Mistakes)Google Customer Reviews (GCR) is the only free way for e-commerce brands to earn Google Seller Ratings — the star ratings that can appear on Google Shopping and Search ads.
Reporting and Responding to Reviews
Learn the basics to reporting reviews and responding in the best way
- Reporting Reviews to RaveCaptureLearn how to handle inappropriate content
- Responding to Reviews: How to Engage with Your CustomersLearn how to interact with your customer after the review
- Negative Reviews & How to Handle ThemLearn how to effectively process & handle negative reviews
- Trust A.I. Response GeneratorLearn how to use RaveCapture A.I. Response Generator!
Review, Q&A and Survey Submissions
Guides to moderation settings for reviews & surveys
UGC Studio
Guides and settings to using the UGC Studio in the best way!