Collect more content per order with our Experience Survey triggers. Trigger an Experience Survey when a Product Review request is sent or schedule it to be sent after the Product Review is received. Or replace the Product Review request with an Experience Survey.
Product Review Trigger Types
Trigger Type | What it is |
Instead of Product Review request | Replaces the Product Review request. Customize the Experience Survey send delay. |
Additional Product Review request | Send the Experience Survey along with the Product Review request. Customize the Experience Survey send delay. |
Product Review Followup | Send the Experience Survey after the Product Review is received from the customer. |
Company Review Trigger Types
Trigger Type | What it is |
Instead of Company Review request | Replaces the Product Review request. Customize the Experience Survey send delay. |
Additional Company Review request | Send the Experience Survey along with the Product Review request. Customize the Experience Survey send delay. |
Company Review Followup | Send the Experience Survey after the Company Review is received from the customer. Customize the Experience Survey send delay. |
Here's a short video explaining the Experience Survey Triggers and their use cases.
Have a question or need support with Experience Surveys?
Please contact our support team via our live chat or support@ravecapture.com.