Create unique review request experiences for your customers that collect more and higher quality content. Ask product-specific questions that you can leverage in your sales and marketing as well as influence your decision-making for product improvements.
Before you get started, you'll need to audit your Product listing and tag products. This guide will walk through tagging products.
Create an Experience Survey by clicking Experience Surveys from the left sidebar and selecting Collectors
Click Add Collector to create a new collector
Name your collector and add a title then click Create Collector
Add the questions you'd like to ask customers who purchase the specific product under the Questions tab
Click the Emails tab to control which product the survey is sent to
Select the Product Tag for the product under Product Tags and click Add
Click Update Collector at the bottom of the page
The Experience Survey will only be sent to customers who purchased a product tagged with the selected Product Tag.
Watch a short video setting up an Experience Survey for a specific product below.
Have a question or need support on getting started with Video Reviews?
Please contact our support team via our live chat or at support@ravecapture.com.