Overview
This guide will walk you through the process of creating product groups and assigning products to the groups.
Why Use Product Groups?
Product Groups allow you to create groups of similar products and aggregate reviews between all of the products in that group. Here are some common use cases for Product Groups:
Multiple variations of the same product: Grouping is very useful if you sell products with multiple variants such as color or size.
Bundled or kit products: Display reviews for bundled or kit products which are also sold individually.
Launching a new product: Another common use case is the launch of a new product and you already sell similar products with reviews.
Getting Started
Accessing Product Groups
Login to your RaveCapture account
Click on Catalog in the left menu
Select Product Library
Click on the Product Groups Tab at the top
Creating a Product Group
Once you've clicked on the Create Group button you'll now be given the chance to create your product group.
Within the settings area, you have a few items to edit:
Group Name (ex: Kids Sunglasses)
Product Selection
Within the Product Selection area, you now can search for products to add to this group. You can search for the product name, or the SKU/ID.
Once you've found a product you want to add to the group, just click the "Add" button, and now the product is a part of the group. To remove a product, just click the "x" button to the right of the product name under the Selected Products area.
After you're happy with your selections, click Save. Now the product group is live.
**Please note that a product can only belong to 1 grouping at a time
**Please note that a product can belong to only 1 grouping at a time
Product Groups Visibility
Once you've created a product group, the aggregate reviews/ratings are displayed in the following areas:
Product Page Review Widget
Product Page Star Rating
Featured Products
Rich Snippets
Best Practices
1. We highly recommend only grouping similar products so the review content makes sense to the reader.
Example: If you group 2 unrelated products (Coffee Mug) and (Sunglasses), it would be confusing for a site visitor to read a review that says "This mug was great for my Starbucks coffee" and see that review under a Sunglasses product.
2. Product Groups are limited to 75 products. If you need more, please contact our support team.
3. If you need to deactivate a group temporarily, the easiest thing is to just Edit the Group and remove the affected products. Or if you need a more permanent solution, you can click on Edit and Delete the group. Once you delete a group, the reviews are no longer held together and go back to being separated.
Have a question or need support on this feature?
Please contact our support team via our live chat or support@ravecapture.com