Overview
The Product Review Widget is RaveCapture's core display element for showcasing customer reviews, photos, and Q&A on product detail pages. It supports rich customization and advanced design controls to ensure the content matches your brand, builds trust, and improves SEO.
This widget is accessible to all users, though advanced design options like the CSS Editor are available only on the Power Plan.
Why the Product Review Widget Matters
Builds shopper trust by displaying real customer feedback
Improves product page SEO through Rich Snippets
Increases engagement with on-page review submissions, Q&A, and visual content
Drives product discovery by highlighting relatable customer experiences
Key Concepts & Display Logic
Product Reviews Tab:
Displays all published product reviews
Company Reviews Tab:
Optional tab displaying content from the Company Review Moderation system
Q&A Tab:
Optional tab displaying Community Q&A content
Review Count Display:
Always reflects only product reviews (even if company reviews are shown in a separate tab)
Mobile Optimization:
Fully responsive on mobile and desktop devices
Accessing the Widget Settings
Login to your RaveCapture account
Navigate to Display Widgets > Review Widget
Use the tabs to configure:
Settings – Manage display content and logic
Design – Customize visual appearance (CSS Editor available on Power Plan)
Category Stars – Configure star ratings on collection/category pages
Product Stars – Configure star ratings under product titles on PDPs
Key Elements Guide
Settings Tab
Widget Configuration
Number of Reviews per Page – Set how many reviews display per page
Date Format – Choose how review dates appear (e.g., MM/DD/YYYY)
Default Sorting – Select the default review order (e.g., Newest, Highest Rating)
Widget Content Options
Partial Star Rating – Display decimal ratings (e.g., 4.8/5)
Rating Text Value – Show numerical text for rating averages
Custom Questions & Labels – Add custom fields like Fit, Quality, etc.
Allow Review Submission – Enable a "Write Review" button directly in the widget
Display Company Reviews – Adds a company reviews tab
Display Photos – Enables a separate tab for customer images
Display Reviewer Location – Show location data based on user IP (e.g., "Austin, TX")
Read More Link – Truncate long reviews with an expand option
Social Sharing – Allow sharing on Facebook, LinkedIn, Twitter
Review Voting – Enable helpfulness voting (thumbs up/down)
Experience Answers – Display Experience Survey answers if configured
Rich Snippets – Inject structured data for SEO (enabled by default)
Note: Rich Snippets will render even if a product has 0 reviews, provided a price is present
Design Tab
Widget Font & Logo
Select from preset font options (custom fonts require support)
Match the RaveCapture logo to your widget header bar color
Color Customization
Star Type & Color – Choose between block or star icons, and select a custom color
Header Background & Font Colors – Define the header appearance
Button Colors & Accents – Style interactive elements like voting or submission buttons
Panel Colors – Adjust colors for expandable content like review responses
CSS Editor (starting at Power Plan)
Use for full control over widget styling
Access styles using browser dev tools
NOTE: Custom CSS can hide or override critical display elements if not used carefully
Category Stars Tab
Applies to product list or category pages
Design Styles:
Stars with Review Count & Text
Stars with Review Count
Stars Only
Content Settings:
Show empty star ratings when no reviews exist
Adjust font size for stars and labels
Product Stars Tab
Applies under product titles/prices on individual product pages
Same layout and content options as Category Stars
Can optionally hide stars for products with zero reviews
Important Notes & Warnings
The CSS Editor is a Power Plan feature
The review count reflects only product reviews
Only one Product Review Widget can render per page
JavaScript is required for the widget to display properly
Advanced Setup (Optional)
Manual Integration: Install using an HTML
<div>with embedded attributes and the required JS snippetUse attributes like
data-product-sku,data-name,data-description, and others to sync with the Product Library
Support
Have a question or need help customizing your Product Review Widget? Contact our support team via live chat or email at support@ravecapture.com.