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Integrate RaveCapture to your site
Integrate RaveCapture to your site

Learn how to automate review collection on your site

Updated this week

This guide is meant to walk you through how to connect RaveCapture to your site or store, to automate the review collection process.


There are many ways to connect RaveCapture to your site, as we support numerous types of sites including both Company and Product Reviews as well as Experience Surveys. This is a listing of all the methods we support to help you collect reviews:

Company Reviews Only  (great for service-based sites)
You can click on any of the methods below to be taken to our support guide.

Product Reviews and Experience Surveys  (eCommerce / Subscription sites)
You can click on any of the methods below to be taken to our support guide.

If you're using an eCommerce site but only want to collect company reviews, you can still use our eCommerce plugins. Just be sure to set your request ratio to 100% (Product Reviews > Automatic Email Settings). 

Verifying the integration is connected

Once you've connected RaveCapture to your site, the next step is to verify everything is working correctly. When a new order is placed or a new request is sent to our system, it will appear within the Pending Requests area: 

  • Company Reviews > Sent Requests

  • Product Reviews > Sent Requests

  • Experience Surveys>Sent Requests

If you see the request there, great! This means your site is successfully connected to RaveCapture and is properly transmitting the information to our system. 

If you do not see the request, don't panic! It might be something as simple as the wrong credentials in the settings area or maybe something is set up incorrectly. Please verify that everything is entered per the instructions. If you're still having issues, contact our team so we can help you. 

Have a question or need support connecting your site? 

Please contact our support team via our live chat or

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