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Shopify App Installation Guide for RaveCapture

This guide will highlight the installation process and help you get started with using RaveCapture to enhance customer feedback collection

Updated over 2 months ago

Introduction

The RaveCapture Shopify App allows merchants to integrate review collection and moderation tools directly into their Shopify stores. By installing the app, you can send Product or Company Review Requests, embed widgets like the Product Review Widget, TrustBadge, and Review Carousel, and manage reviews all within your Shopify dashboard.


Why Use the RaveCapture Shopify App?

The RaveCapture Shopify App is designed to streamline the review collection process for Shopify merchants. By integrating with Shopify, merchants can quickly and easily enable widgets that showcase customer reviews on product pages, collect reviews from fulfilled orders, and drive customer trust with features like the TrustBadge.

Key Business Benefits:

  • Ease of Installation: No need for complex coding. The app automatically applies the necessary script to your Shopify theme.

  • Boost Customer Trust: Collect and display reviews directly on product and checkout pages.

  • Seamless Integration: Manage reviews and settings directly from your Shopify admin, saving time and improving efficiency.

  • Fast Setup: Start sending review requests and collecting feedback the same day you install the app.


NOTE: If we have created an account for you and you wish to integrate with RaveCapture's Custom Shopify App please follow these instructions.

Step-by-Step Instructions for Installing the RaveCapture Shopify App

Follow these steps to install and configure the RaveCapture app in your Shopify store:


Download the RaveCapture Shopify App:

  • Go to the Shopify App Store and search for "RaveCapture."

  • Click the Add App button to begin the installation process.

Onboarding, Collecting & Display Reviews

Once installed, the app will automatically apply the necessary JavaScript to your Shopify theme file in the <head>, allowing you to use app embeds like the Product Review Widget, TrustBadge, and Product Review Carousel. More on app embeds below.

You will go through a quick onboarding to customize review requests, and then you should begin implementing our display widgets and importing existing reviews.


1. Onboarding Setup:

After installation, you’ll be guided through a quick onboarding process where you’ll:

  • Choose whether you want to collect Product Reviews or Company Reviews.

  • Customize email settings for review requests to match your brand.​

2. Import Existing Reviews:

3. Configure & Add Display Widgets:

Going back to the app in your Shopify admin portal you can easily install widgets directly in your Shopify theme by navigating to Online Store > Themes > Customize > App Embeds.

By enabling the RaveCapture Init Script you'll be able to add our app embed widgets easily into your pages.


Use app embeds to install three types of widgets:

  • Product Review Widget: Add this to your product pages to collect and display reviews. Learn more here.

  • TrustBadge: Display trust signals on key pages to build credibility.

  • Product Review Carousel: Highlight selected reviews in a rotating carousel.

Two other key display options include Inline Product Page Stars & Inline Category Stars. Click here to find the <div> code elements to place directly in your theme file.

4. Begin Collecting Reviews:

  • The app will start pulling in newly fulfilled orders to automatically create pending review requests.

  • You can send manual or bulk invites to collect reviews from past customers. See how to send bulk invites here.



Customization Options

The Shopify App provides a straightforward integration, and no advanced customization is necessary for installation or setup. However, you can further enhance your store by configuring your Product Review Widget and managing review requests.

Troubleshooting and Support

If you encounter any issues while embedding display widgets or configuring settings, please reach out to our support team for assistance. Our team is available to help ensure that your Shopify integration runs smoothly.


Ready to get started with RaveCapture? Install the Shopify App today to start collecting and showcasing reviews that build customer trust. If you need further assistance, don’t hesitate to contact our support team.

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