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Shopify App Installation Guide

Learn how to install the RaveCapture Shopify App and start collecting reviews in minutes.

Updated this week

Overview

The RaveCapture Shopify App allows merchants to automatically collect and display product and company reviews with minimal setup. Designed to integrate seamlessly into your Shopify store, the app streamlines review requests, UGC collection, and widget installation.

Whether you're a new user or migrating from another eCommerce platform, this guide walks through installation, onboarding, and customization steps to ensure you're up and running quickly.


Why Use the Shopify App?

  • No coding required: Automatic script installation via Shopify's App Embed.

  • Automated review requests: Webhooks instantly trigger requests for fulfilled orders.

  • Widget flexibility: Use Shopify blocks or add widgets directly via HTML.

  • Effortless product sync: Product details are auto-synced into your RaveCapture Product Library.

Note: If you already have a RaveCapture account and are migrating to Shopify or are already on a paid plan, contact support before installing to ensure proper account linking.


Step-by-Step Installation

1. Add the App from Shopify

  • Navigate to the Shopify App Store and search for RaveCapture.

  • Click Install to begin.

2. Authorize the App

  • You'll be prompted to approve permissions (access to orders, products, customers, etc.).

  • Click Install App to continue.

The app is now connected to your RaveCapture account, and the JavaScript has been installed on your live theme.

** If you are implementing RaveCapture widgets on a non-live theme, you will need to manually add the JavaScript to the theme editor. To add the JS to a non-live theme, navigate to your theme customizer and select "app embeds". Open the RaveCapture Init Scripts and enter your RaveCapture key and link. These values can be found within your RaveCapture account by clicking on Settings in your header>Integrations>Manual. Be sure to click save after adding these values in your non-live theme. You can now move on to Step 4 to add the desired widgets to your theme. Note: This step is only necessary when implementing the widgets on a non-live theme.

3. Onboarding & Account Setup

  • A RaveCapture account is created automatically, and you'll receive an email with login credentials.

  • Upload your logo.

  • Choose to collect Product Reviews or Company Reviews.

  • Customize your review request email timing and message.

  • Decide whether to enable Auto-Send (can be toggled anytime).

As soon as installation is complete, RaveCapture begins receiving fulfilled or delivered orders (based on your Order Trigger) via Shopify webhooks. Pending review requests will be created subsequently.


Add Widgets to Your Store

4. Product Review Widget (via App Block)

  • Navigate to your Product page template in the Shopify theme editor.

  • Click Add block under any section.

  • Choose the TS Review Widget, then drag it where you'd like it displayed.

5. TrustBadge & Carousel Widgets

  • Repeat the above process, choosing TS Trust Badge or TS Review Carousel as needed.

6. Optional Inline Widgets (Manual Code)

You can also manually add inline widgets by inserting code into your theme files or the theme customizer using a custom liquid section
​

Product Inline Stars:

<div class="trustspot-inline-product" data-product-sku="{{ product.id }}"></div>

Place directly under {{ product.title }}
​

Category Stars:

<div class="trustspot-inline-category" data-product-sku="{{ product.id }}"></div>

Insert in product-loop.liquid or product-grid-item.liquid under {{ product.title }}

To customize the styles of your widget, go to the Display Widgets page in-app, click on the widget you want to customize (or add to your theme), and you'll see multiple design options to choose from.


Product Sync & Plan Info

  • RaveCapture automatically syncs your product data after installation.

  • Visit the Product Library in-app to review synced products.

  • Click Sync from Shopify to jump first in the product sync automated queue.

  • Product data is essential for widgets, grouping, and Google Shopping.

Shopify Plan Tiers

  • Free Plan (default)

  • Growth Plan – $25/month

  • Advanced Plan – $199/month

Upgrade anytime from your RaveCapture dashboard.


Need Help?

If you encounter issues or have questions during setup:

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