Introduction
Following up with customers who leave 4- or 5-star reviews is a great way to build stronger relationships, gather valuable feedback, and encourage future purchases. This guide and accompanying video tutorial will show you how to set up an experience survey to easily follow up with customers after they leave a positive review.
How to Create Your Experience Survey
In this video tutorial, you’ll learn how to:
Set up an experience survey specifically tailored to customers who leave 4- or 5-star reviews.
Customize survey questions to gather meaningful feedback.
Automate the follow-up process so customers receive the survey X days after their review.
Watch the Video Tutorial
To get started, watch our step-by-step video guide on creating an experience survey for positive review follow-ups.
Questions?
Send us a message in-app. or email us at support@ravecapture.com