Overview
This guide explains how to update the information on your store’s profile page, allowing you to highlight essential details about your business. A well-designed profile page helps customers see your top reviews and quickly understand your brand, making it easier to connect and build trust.
WHY Customize Your Profile Page?
Customizing your profile page is essential for building credibility and driving engagement with potential customers. An updated profile with your latest logo, business description, and contact details creates a professional, approachable appearance that encourages visitors to explore your offerings. This page can help:
Increase conversion rates by making it easier for prospective customers to learn about your company’s values, products, and customer support.
Enhance trust by displaying positive reviews and a cohesive brand presence, which is especially useful for attracting new customers.
Improve accessibility with clear contact information, hours, and support options, reducing the friction of reaching out for assistance.
Step-by-Step Guide to Updating Your Profile Page
Access Account Settings
Go to Settings in the header
Select Account Settings from the drop-down menu
Navigate to the Company Page Tab
In Account Settings, click on the third tab labeled “Company Page.”
Update Your Company Information
You can modify several fields here, all of which will automatically update on your profile page. These fields include:
Company Name
Company Website
Company Category
Company Description
Company Logo
Store Header Image
Add a Support Block for Customer Accessibility
To make contact information easily available, enable the Support Block by clicking the checkbox.
Fill out details such as email, store hours, and phone number in the provided fields.
Save Changes
Once you've updated the information, ensure you click Save to publish your changes.
Be sure to click Save once you're happy with everything.
Customization Options for a Personalized Profile Page
Adjust the Support Block: Tailor the Support Block to feature hours that best match your busiest times or the times customers are most likely to reach out.
Use Seasonal Header Images: Regularly update your header image with seasonal themes or current promotions to keep your page relevant and visually engaging.
Company Description Optimization: Rewrite the company description periodically to highlight new products, services, or recent achievements. This can enhance search engine visibility and keep your page fresh.
Have a question or need support in getting started?
Please contact our support team via our live chat or support@ravecapture.com.