Overview
The Advanced Personalization feature lets merchants customize default product-related labels and set the language used across RaveCapture’s customer-facing content. This enables a more tailored, branded experience that better reflects your business—whether you sell physical products, services, or experiences.
These settings affect both email templates and review display widgets.
Language Support
RaveCapture supports 13 built-in languages. To update the language:
Go to Account Settings > General > Advanced Personalization
Scroll to Language Selector and choose from the list
Supported Languages:
English (default)
Danish
Dutch
Finnish
French
German
Italian
Norwegian
Polish
Portuguese
Portuguese (Brazil)
Spanish
Swedish
✅ The selected language will localize:
Review request emails
Review widgets and carousels
Thank You Pages
SMS and form labels (for system-generated content)
❗ Custom content created by merchants (e.g., custom form questions, email body text) is not automatically translated.
If you need a language not listed, please reach out to support—we may be able to assist.
Custom Label Overrides
You can override default product terms to reflect the item or subject you're collecting reviews for (e.g., "Book Reviews" or "Instructor Feedback").
Editable Fields:
Product Label (singular)
Products Label (plural)
“Product Reviews”
“Top Rated Products”
These overrides apply across:
Widgets (including carousels and top-rated sections)
Email templates
Public-facing review displays
💡 Use Case Example:
Collecting reviews for loan officers? Change:
Product → Officer
Products → Officers
Product Reviews → Officer Reviews
Top Rated Products → Top Rated Officers
⚠️ Custom labels apply across all languages. If you're using a translated interface, ensure the custom terms you enter make sense in context.
How to Update Language & Labels
Navigate to Account Settings > General > Advanced Personalization
Use the Language dropdown to select your desired language
Enter your custom text in the four label fields
Click Save at the bottom
⚠️ There is no in-platform preview. To view your changes, check the live widget or a sample email.
Limitations
Label customization is limited to the four product-related phrases above
This feature does not affect:
Custom form questions or answer labels
Experience Surveys or Company Review language
Internal platform UI or dashboard
No live preview is available; changes are seen on live outputs
Related Personalization Features
While Advanced Personalization controls labels and language, additional branding customization is available under:
White Label Emails
Remove RaveCapture branding from email templates
Enabled under: Account Settings > General (Power Plan required)
Company Page White Label & CSS
Remove branding and upload a custom stylesheet
Enabled under: Account Settings > Company Page
Best Practices
Keep replacement labels short and intuitive
Use this feature when collecting reviews on non-product subjects (e.g., “Books,” “Services,” “Staff Members”)
If operating in multiple languages, double-check that your custom terms translate appropriately
Need help updating your language or labels?
Contact our support team via live chat or email at support@ravecapture.com