Overview
Social Proof is a powerful marketing tool for businesses. When a customer shares their positive experience on social media, it opens up a new channel to attract potential customers. Friends, family, and followers of your customers can engage with these posts, leading them to discover your brand and make purchases.
At RaveCapture, we make it easy for businesses to share customer reviews and photos on the top social media platforms:
Facebook
Twitter
LinkedIn
X (formally known as Twitter)
WHY Social Sharing is Important
Integrating social sharing into your marketing strategy enhances brand awareness and builds trust. Social proof through customer reviews and photos can significantly impact purchasing decisions, leading to higher conversion rates. By showcasing authentic customer experiences, businesses can:
Reach wider audiences through customer networks
Boost credibility through real user-generated content (UGC)
Increase engagement on social platforms
Drive traffic directly to their product or service pages
RaveCapture's Social Sharing feature simplifies this process, allowing you to easily post reviews and images on social media, turning customer feedback into a marketing asset.
Use Cases
Here are some practical ways you can apply social sharing to your business:
E-commerce Businesses: Share visual product reviews with photos to build trust and help potential buyers visualize using the product.
Restaurants & Hospitality: Post customer reviews with images of their meals or stays to attract new visitors.
Service Providers: Share client feedback, featuring before-and-after photos, to highlight the quality of your work.
How to Share Reviews With Photos from Visual Moderation
Step 1: Connect Your Facebook & Instagram Account (video tutorial below)
From Social Sharing, select Post Scheduler, and go to the Connections tab.
Click the Connect
Select the Meta Business Account related to your Facebook & Instagram profiles
Select the Facebook page you want to link.
Select Instagram Business Account you want to connect to RaveCapture.
After the redirect, on the next screen, select the Facebook pages you want to use with RaveCapture.
Going back to the Connections tab, click
Connectfor Instagram and choose the Instagram profile.
Step 2: Share Photos & Videos
Navigate to Review Management, and select UGC Studio.
In the upper-right corner of each photo, click the arrow icon to open the social sharing options.
Choose the platform you want to share to, and customize your post.
Select Post Now or Schedule the post for later, then click Next.
Edit the image, and click Post Now or Schedule to complete the process.
Note: You can export photos by clicking on the download icon in the bottom right of the photo thumbnail. To export videos, right click on the video thumbnail > find data-src > copy & paste the vimeo video link in another window > click download on the video inside vimeo.
How to Share a Text Review
Share text reviews with ease using RaveCapture's Social Cards feature, which highlights customer reviews in a bold, visually appealing format. Text reviews can be shared on Facebook, Twitter, and LinkedIn.
You can share a review from two areas:
Review Management > Company Reviews > Published
Review Management > Product Reviews > Moderation
Under each review, click one of the social media icons to start the sharing process.
Customize the Social Card and optionally add a product page link or a custom URL.
Click the green Share button to post.
Note: If you are currently collecting photos with your reviews and want to share a review with a photo, then sharing to Social Media should be done from the Visual Moderation screen.
Customization Options
Customize your Social Cards to include a product page link or a custom link at the bottom of the post.
Schedule posts in advance to ensure consistent engagement with your audience.
Need Help?
If you have any questions or need assistance with Social Sharing, feel free to contact our support team via live chat or email us at support@ravecapture.com.