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Auto-Posting Reviews to Social Media

Learn how to automate the sharing of 5-star text reviews to Facebook and Twitter/X

Updated over 3 weeks ago

Overview

RaveCapture's Auto Post Settings make it easy to share 5-star product and company reviews on social media without lifting a finger. This feature lives within the Post Scheduler and supports daily automated posting to Facebook and Twitter/X.

Once enabled, RaveCapture will scan your published review feed and queue eligible reviews for posting—ensuring your brand maintains a steady, authentic presence across your social channels.

Want to schedule photo or video posts? Use the UGC Studio instead (see here)


Why Use Auto-Posting?

  • ✅ Keep social media feeds active without extra effort

  • ✅ Showcase positive customer sentiment daily

  • ✅ Save time on manual content planning

  • ✅ Improve brand trust with a steady stream of authentic reviews


🔧 How to Set It Up

  1. Navigate to Social Sharing > Post Scheduler > Auto Post Settings

  2. Toggle on auto-posting for Facebook and/or Twitter/X

  3. Customize your captions:

    • Use dynamic tags like {customer} or {product}

    • Example: "Thanks {customer} for the 5-star review on {product}!"

  4. Set the maximum number of posts per day (e.g., 1 to 5)

  5. Click Save Settings


🚫 Limitations & Requirements

Feature

Behavior

Supported content

Text-only reviews that meet your automation thresholds set in Review Moderation (e.g., 4+ stars or 5 stars); photo or video reviews are not supported

Platforms supported

Facebook, Twitter/X

Review moderation

Reviews must be published to qualify

LinkedIn / Instagram

Not supported for auto-posting

Photo reviews

Can only be shared manually via UGC Studio

Tip: To feature reviews with visuals, head to <insert article: Sharing Photos & Videos on Social Media>


📊 Best Practices

  • ✅ Personalize captions with dynamic tags to add variety

  • ✅ Use a 1–2 post per day limit to avoid feed fatigue

  • ✅ Review moderation settings regularly to ensure 5-star reviews are being published promptly

  • ✅ Check your Meta and Twitter/X connections periodically to avoid expired tokens

  • ❌ Don’t rely solely on auto-posting—mix in UGC, promos, and other brand content for balance


Frequently Asked Questions

  • Can I auto-post company and product reviews at the same time?
    Yes! You can configure separate captions for each type and RaveCapture will pull from both queues based on availability.

  • Can I edit an auto-post after it's scheduled?
    No. Auto-posted content is generated and published in real-time. To edit or preview, consider sharing manually from moderation.

  • Do auto-posts appear in the Scheduled Posts tab?
    No. The Scheduled Posts tab in the Post Scheduler only tracks manually scheduled content.


Need help?

Hit us up in-app message or via email at support@ravecapture.com

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