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Loyalty Lion Integration
Loyalty Lion Integration

Connect your RaveCapture account to Loyalty Lion to reward customers for submitting reviews and uploading UGC.

Updated over a week ago

Overview

This article will help you integrate your RaveCapture account with Loyalty Lion to send rewards to customers for submitting reviews and uploading UGC

If you get stuck at any point, feel free to jump on Live Chat and one of our team members will provide guidance in getting set up. You can also email us at support@ravecapture.com


The process of integrating with Loyalty Lion is divided into 4 required steps and should take less than 10 minutes:

  1. Input Loyalty Lion API Token and Secret into RaveCapture

  2. Create a new rule inside Loyalty Lion

  3. Apply unique rule identifiers into RaveCapture

  4. Enable individual events


Step 1: Input Loyalty Lion API Token and Secret

Within your Loyalty Lion account, go to Manage > Configuration > Settings. Here you will find the "Token" and "Secret" at the bottom of the page.

Copy each key and input it into your RaveCapture Loyalty Lion settings page found at Settings > Integrations > Marketing > Loyalty Lion. After click Save Settings.


Step 2: Create a new rule inside Loyalty Lion

By creating a unique rule, you will be required to create a unique Identifier that will correspond with the event you want to trigger from RaveCapture.

Within your Loyalty Lion account, go to Manage > Activity Rules > Create new rule > Custom Rule. Here you will input your Identifier, fill out the rest of the rule criteria, and click Create Rule.


Step 3: Apply unique rule identifier(s) into RaveCapture

After creating your custom rule, copy the Identifier(s) and go back to your RaveCapture Loyalty Lion settings page to paste the Identifier into the field next to the event you want to trigger.

*NOTE: You can apply the same identifier (from one custom rule) for any or all the RaveCapture triggers, or you can create multiple rules with different rule parameters for each event


Step 4: Enable individual events

When you have completed all 3 steps and want to begin sending these to Loyalty Lion to aware points, you will first need to enable the events you want to send by checking the corresponding box.

Make sure to save settings once this is complete.


Have a question or need support on this integration?

Please contact our support team via our live chat or at support@ravecapture.com.

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