Overview
The Multi-Account Access feature allows users to switch seamlessly between multiple RaveCapture accounts without needing to log in and out repeatedly. This feature saves time, improves workflow, and helps you manage all your business accounts efficiently under a single login.
Available on all plans.
No limit to the number of accounts a user can access through this feature.
Once this feature is enabled, a drop-down menu will appear in the top right corner of your dashboard (next to the settings icon). Clicking on the drop-down displays a list of all companies linked to your login—just click on the one you’d like to access, and the system will switch accounts instantly.
WHY is Multi-Account Access Important?
Businesses often operate multiple brands or stores that need separate accounts. Multi-Account Access offers a convenient way to manage these accounts under a single login.
Time-saving: No need to remember multiple credentials or log in and out repeatedly.
Improved oversight: Manage all your stores or brands in one place, enhancing productivity.
Simplified workflows: Business owners and managers with multiple brands can easily oversee operations across different accounts.
Scalable: Supports growing businesses with multiple domains, franchises, or international storefronts.
Use Cases
Here are practical ways businesses can benefit from Multi-Account Access:
Franchise Management: A company with several franchise locations can assign managers access to different accounts using one login, streamlining operations across all stores.
International eCommerce Stores: Brands with multiple country-specific websites can switch between accounts without delays. For example, accessing the U.S. site account and the U.K. site account can be done seamlessly through the account drop-down.
Agency or Consultant Access: Marketing agencies managing RaveCapture accounts for multiple clients can switch between them efficiently without needing separate logins for each client.
Growing Brands Adding New Stores: As a company expands with new brands or locations, managers can manage new accounts effortlessly under the same login.
Related Feature: Review Syndication
For businesses with multiple domains or country-specific storefronts (e.g., https://store-name.com and https://store-name.com/uk/), Review Syndication ensures product reviews are shared seamlessly between accounts.
Why is Review Syndication Important?
If your business operates across different countries, having separate accounts for each region’s storefront is often necessary. However, managing product reviews individually for each account can be time-consuming. Review Syndication solves this by:
Sharing Reviews Across Domains: Automatically display product reviews from one domain on other domains, giving all customers access to the same feedback regardless of which store they visit.
Boosting Conversion Rates: Displaying more reviews across sites increases customer trust and improves sales.
Consistent Customer Experience: Ensures that customers across regions see the same product feedback, improving brand reputation and credibility.
While Review Syndication and Multi-Account Access are distinct features, merchants managing multiple domains often benefit from both. The ability to switch between accounts quickly makes it easier to manage review syndication settings and monitor customer feedback across stores.
How to Enable Multi-Account Access
To get Multi-Account Access set up:
Contact our support team via Live Chat or email support@ravecapture.com.
Once enabled, you’ll see a drop-down menu at the top right corner of your account dashboard, displaying all companies associated with your login.
Select the desired account from the list to switch between accounts instantly.
Need Help?
Have questions or need assistance? Reach out to our support team via Live Chat or at support@ravecapture.com. We’re happy to help you with Multi-Account Access, Review Syndication, or any other feature.