# RaveCapture Help Center

> Advice & answers from the RaveCapture team

## Getting Started

- [Introducing the New Dashboard: Centralizing Insights and Actions](https://support.ravecapture.com/en/articles/10165641-introducing-the-new-dashboard-centralizing-insights-and-actions.md): Learn about the Dashboard and how it provides clear guidance and valuable data at a glance.
- [Navigation and Key Pages](https://support.ravecapture.com/en/articles/9406669-navigation-and-key-pages.md): Here you will find details on RaveCapture's new navigation and how to find critical areas of the platform.
- [White Label Company Page](https://support.ravecapture.com/en/articles/4467111-white-label-company-page.md): Learn how to customize and remove RaveCapture’s branding from your public Company Page.
- [Getting started with RaveCapture](https://support.ravecapture.com/en/articles/362193-getting-started-with-ravecapture.md): Learn the Basics
- [Integrate RaveCapture to your site](https://support.ravecapture.com/en/articles/362189-integrate-ravecapture-to-your-site.md): Learn how to automate review collection on your site
- [Importing Reviews into RaveCapture: A Complete Guide](https://support.ravecapture.com/en/articles/362192-importing-reviews-into-ravecapture-a-complete-guide.md): Import in your Company and Product Reviews
- [How to Invite Past Customers to Leave Reviews on RaveCapture](https://support.ravecapture.com/en/articles/362187-how-to-invite-past-customers-to-leave-reviews-on-ravecapture.md): Learn how to gather reviews from past customers
- [Email Best Practices](https://support.ravecapture.com/en/articles/2051589-email-best-practices.md): How to Maximize Your Email Conversion Rates

## Account Settings

- [Employee Access](https://support.ravecapture.com/en/articles/1775895-employee-access.md): Employee Access & PermissionsGrant secure, role-based access to your RaveCapture account
- [Multi-Account Access](https://support.ravecapture.com/en/articles/1833858-multi-account-access.md): Learn how to manage multiple RaveCapture accounts effortlessly with a single login.
- [Customizing Your Company Page](https://support.ravecapture.com/en/articles/362205-customizing-your-company-page.md): Showcase your brand, reviews, and support info to build trust
- [Advanced Personalization](https://support.ravecapture.com/en/articles/2743234-advanced-personalization.md): Customize language and product-related labels to match your brand
- [Email Blacklist](https://support.ravecapture.com/en/articles/2561974-email-blacklist.md): The Email Blacklist allows you to block customers from receiving future review requests from you and surfaces customers who unsubscribe.
- [Custom Sender Domain](https://support.ravecapture.com/en/articles/2341514-custom-sender-domain.md): Send RaveCapture emails from your own branded email address
- [Credit Balance History](https://support.ravecapture.com/en/articles/5403723-credit-balance-history.md): Learn how RaveCapture calculates email credits so you can stay in the know of how many credits you need.
- [Add Google Analytics to Dedicated SEO Page](https://support.ravecapture.com/en/articles/5441473-add-google-analytics-to-dedicated-seo-page.md): Add Google Analytics to your RaveCapture Company Page

## Campaign Management

- [Review and Survey Campaign Management](https://support.ravecapture.com/en/articles/9118691-review-and-survey-campaign-management.md): Learn how to configure, customize, and monitor all of your review and survey campaigns in RaveCapture
- [Coupons and Incentives in RaveCapture](https://support.ravecapture.com/en/articles/1551527-coupons-and-incentives-in-ravecapture.md): Reward your customers and increase engagement with custom coupon incentives.
- [Google Business Profile Campaign Overview](https://support.ravecapture.com/en/articles/12716991-google-business-profile-campaign-overview.md): Send automated Google Business Review Requests to customers after orders or service completion.
- [Experience Surveys Overview](https://support.ravecapture.com/en/articles/3369012-experience-surveys-overview.md): Learn how to use Experience Surveys to collect richer feedback, UGC, and customer insights
- [Creating an Experience Survey](https://support.ravecapture.com/en/articles/3369074-creating-an-experience-survey.md): Learn how to create or edit an experience survey
- [Navigating the Survey Builder](https://support.ravecapture.com/en/articles/11012811-navigating-the-survey-builder.md): Understand how to use the General, Questions, and Emails tabs to build and manage your Experience Survey
- [Experience Survey Types & Triggers](https://support.ravecapture.com/en/articles/5464183-experience-survey-types-triggers.md): Understand the different survey types and when each one is used
- [Experience Surveys - Question Types](https://support.ravecapture.com/en/articles/5613109-experience-surveys-question-types.md): Learn about the different question types available in RaveCapture and how to use them effectively
- [Manually Sending Experience Surveys](https://support.ravecapture.com/en/articles/11013104-manually-sending-experience-surveys.md): Learn how to send Experience Surveys via Direct Request, Bulk Invite, or shareable links
- [Experience Survey - Design Customizations](https://support.ravecapture.com/en/articles/5616549-experience-survey-design-customizations.md): Customize the look and feel of your Experience Surveys to match your brand
- [How to update the product an Experience Survey submission is connected to](https://support.ravecapture.com/en/articles/7049684-how-to-update-the-product-an-experience-survey-submission-is-connected-to.md): Connect survey feedback to the right product for accurate display and review conversion
- [Survey Pop-Up Tab](https://support.ravecapture.com/en/articles/6282941-survey-pop-up-tab.md)
- [Embedding a Survey on Your Website](https://support.ravecapture.com/en/articles/11325946-embedding-a-survey-on-your-website.md): Learn how to host a RaveCapture Experience Survey directly on your own site for a fully branded experience.
- [Product-Specific Forms for Product Reviews](https://support.ravecapture.com/en/articles/2018371-product-specific-forms-for-product-reviews.md): Learn how to ask custom questions during the review process.
- [Email Campaign Settings](https://support.ravecapture.com/en/articles/2561968-email-campaign-settings.md): Learn how to optimize your automatic review requests to collect insightful feedback from your customers and improve your business.
- [Inviting Customers to Write a Review](https://support.ravecapture.com/en/articles/362199-inviting-customers-to-write-a-review.md): Learn about all the ways to grow your reviews
- [SMS Review Requests](https://support.ravecapture.com/en/articles/4690232-sms-review-requests.md): Learn how to use our new SMS feature to send review requests via text message
- [Video Reviews](https://support.ravecapture.com/en/articles/2780973-video-reviews.md): Learn how to collect videos with Reviews
- [Thank you Page](https://support.ravecapture.com/en/articles/2463496-thank-you-page.md): Customize the page customers see after leaving a review to encourage more engagement and drive additional actions.
- [Email Upsells](https://support.ravecapture.com/en/articles/1895537-email-upsells.md): Promote relevant products directly in customer emails to drive repeat purchases.
- [Email Review Request Credits](https://support.ravecapture.com/en/articles/362202-email-review-request-credits.md): Learn the differences of our email credits
- [Managing Review & Survey Requests](https://support.ravecapture.com/en/articles/362207-managing-review-survey-requests.md): Learn how to monitor and manage all review and survey request activity in your account
- [Thank You Emails](https://support.ravecapture.com/en/articles/2504874-thank-you-emails.md): Automate follow-ups with personalized emails to engage customers and drive additional actions.
- [Visual Email Banner](https://support.ravecapture.com/en/articles/3295899-visual-email-banner.md): Display your most recent photos in a visual banner within your email

## Managing Reviews, Q&A, Surveys and UGC

- [Import Your Amazon Store Reviews into RaveCapture](https://support.ravecapture.com/en/articles/10671188-import-your-amazon-store-reviews-into-ravecapture.md): If you have an Amazon store and a CSV file with customer reviews, you can manually import those reviews into RaveCapture to showcase valuable feedback on your store.
- [Tag Management](https://support.ravecapture.com/en/articles/3369188-tag-management.md): Learn how to organize, assign, and automate tags to enhance your review and UGC workflows
- [Set Up Google Customer Reviews \(and Avoid Common Mistakes\)](https://support.ravecapture.com/en/articles/12772051-set-up-google-customer-reviews-and-avoid-common-mistakes.md): Google Customer Reviews \(GCR\) is the only free way for e-commerce brands to earn Google Seller Ratings — the star ratings that can appear on Google Shopping and Search ads.
- [Reporting Reviews to RaveCapture](https://support.ravecapture.com/en/articles/362197-reporting-reviews-to-ravecapture.md): Learn how to handle inappropriate content
- [Responding to Reviews: How to Engage with Your Customers](https://support.ravecapture.com/en/articles/362200-responding-to-reviews-how-to-engage-with-your-customers.md): Learn how to interact with your customer after the review
- [Negative Reviews & How to Handle Them](https://support.ravecapture.com/en/articles/362209-negative-reviews-how-to-handle-them.md): Learn how to effectively process & handle negative reviews
- [Trust A.I. Response Generator](https://support.ravecapture.com/en/articles/7208858-trust-a-i-response-generator.md): Learn how to use RaveCapture A.I. Response Generator!
- [Product Reviews Moderation](https://support.ravecapture.com/en/articles/1880385-product-reviews-moderation.md): Learn how to interact with your product reviews
- [Company Reviews Moderation](https://support.ravecapture.com/en/articles/1880376-company-reviews-moderation.md): Learn how to interact with your company reviews
- [Experience Survey Moderation](https://support.ravecapture.com/en/articles/3569079-experience-survey-moderation.md): Learn how to moderate survey content
- [Community Q&A](https://support.ravecapture.com/en/articles/2099991-community-q-a.md): Allow visitors to ask product questions
- [Photo Studio](https://support.ravecapture.com/en/articles/6191796-photo-studio.md): Learn how to edit, stylize, and optimize user-generated photos using RaveCapture's Photo Studio
- [UGC Studio](https://support.ravecapture.com/en/articles/3133135-ugc-studio.md): Explore and manage all your photo and video content in one place

## Display Reviews, Surveys, UGC and Q&A

- [Dedicated Review Page](https://support.ravecapture.com/en/articles/2091528-dedicated-review-page.md): Show off all your product reviews on a dedicated page
- [Displaying Rich Snippets on Your Product Pages](https://support.ravecapture.com/en/articles/1972607-displaying-rich-snippets-on-your-product-pages.md): Boost your search visibility with gold stars in Google results
- [How-to Guide \[Company Reviews\]: Display rich snippets on your website](https://support.ravecapture.com/en/articles/1628126-how-to-guide-company-reviews-display-rich-snippets-on-your-website.md): Boost your website’s visibility with gold stars in Google’s search results.
- [Advanced Visual Capabilities: Create Immersive Content for Your Customers](https://support.ravecapture.com/en/articles/3369322-advanced-visual-capabilities-create-immersive-content-for-your-customers.md): Learn how to display more immersive content to your customers
- [Product Review Widget](https://support.ravecapture.com/en/articles/2430657-product-review-widget.md): Customize the Review Display on Your Product Pages
- [Product Reviews Carousel](https://support.ravecapture.com/en/articles/1775850-product-reviews-carousel.md): Discover how to display your product reviews in a carousel
- [Promoted Product Carousel](https://support.ravecapture.com/en/articles/2996563-promoted-product-carousel.md): Learn how to promote your best selling products with reviews
- [Trust Slide Tab](https://support.ravecapture.com/en/articles/2079588-trust-slide-tab.md): Learn how to add our Trust Slide Tab to your site
- [Trust Pop-Up Tab](https://support.ravecapture.com/en/articles/2080131-trust-pop-up-tab.md): Learn how to add our Trust Pop-Up Tab to your site
- [Trust Blocks](https://support.ravecapture.com/en/articles/2080140-trust-blocks.md): Learn how to add our Trust Blocks to your site
- [Featured Products](https://support.ravecapture.com/en/articles/2422867-featured-products.md): Promote your best products on your website
- [Visual Gallery](https://support.ravecapture.com/en/articles/1755326-visual-gallery.md): Discover how to display your Photos & Videos in a dedicated gallery
- [Visual Carousel](https://support.ravecapture.com/en/articles/1762463-visual-carousel.md): Discover how to display your Photos & Videos in a carousel
- [FAQ Display Widget](https://support.ravecapture.com/en/articles/8055221-faq-display-widget.md): Display your Frequently Asked Product Questions
- [Trust Page](https://support.ravecapture.com/en/articles/2080154-trust-page.md): Learn how to add our Trust Page to your site
- [Company Review Carousel](https://support.ravecapture.com/en/articles/2079497-company-review-carousel.md): Learn how to add our Company Reviw Carousel to your site
- [Trust Widget](https://support.ravecapture.com/en/articles/2079316-trust-widget.md): Learn how to add our Trust Widget to your site
- [AI Review Summaries](https://support.ravecapture.com/en/articles/12858459-ai-review-summaries.md): Generate automatic AI-powered summaries of your product reviews and display them directly inside your Product Review Widget.
- [Trust Seal](https://support.ravecapture.com/en/articles/362194-trust-seal.md): Learn how to add our Trust Seal to your site
- [Trust Badge](https://support.ravecapture.com/en/articles/362195-trust-badge.md): Learn how to add our Trust Badge to your site
- [Trust Banner](https://support.ravecapture.com/en/articles/2079283-trust-banner.md): Learn how to add our Trust Banner to your site

## Product Management

- [Product Management](https://support.ravecapture.com/en/articles/1818332-product-management.md): Learn how product data is created, edited, and managed across your account
- [Product Blacklist](https://support.ravecapture.com/en/articles/1818360-product-blacklist.md): Learn how to prevent specific products from triggering review requests or appearing in public-facing content
- [Product Groups](https://support.ravecapture.com/en/articles/1728740-product-groups.md): Learn how to group related products to display shared reviews and Q&A
- [Re-SKU Guide: Migrating to a New eCommerce Platform](https://support.ravecapture.com/en/articles/3746057-re-sku-guide-migrating-to-a-new-ecommerce-platform.md): Ensure your product reviews and UGC display correctly during a platform migration
- [Product Review Syndication](https://support.ravecapture.com/en/articles/11089181-product-review-syndication.md): Learn how to share reviews across multiple storefronts using RaveCapture

## Social Sharing

- [Social Sharing Overview](https://support.ravecapture.com/en/articles/2100003-social-sharing-overview.md): Learn how to amplify customer reviews and photos across social media using RaveCapture
- [Social Media Manager - Post Scheduler](https://support.ravecapture.com/en/articles/6186918-social-media-manager-post-scheduler.md): Manage, schedule, and automate social media posts from one centralized hub
- [Sharing Reviews on Social Media](https://support.ravecapture.com/en/articles/11029785-sharing-reviews-on-social-media.md): Learn how to share product and company reviews across Facebook, Twitter/X, and LinkedIn
- [Sharing Photos & Videos on Social Media](https://support.ravecapture.com/en/articles/11029827-sharing-photos-videos-on-social-media.md): Learn how to share visual content from reviews, surveys, and Instagram directly to your brand's social platforms
- [Instagram Curation](https://support.ravecapture.com/en/articles/1762503-instagram-curation.md): Showcase Instagram photos on your website using RaveCapture’s UGC tools
- [Facebook Widget](https://support.ravecapture.com/en/articles/2359188-facebook-widget.md): Learn how to display your Facebook Page feed on your Company Store Page using RaveCapture
- [Auto-Posting Reviews to Social Media](https://support.ravecapture.com/en/articles/11029966-auto-posting-reviews-to-social-media.md): Learn how to automate the sharing of 5-star text reviews to Facebook and Twitter/X

## Analytics

- [How to Use Review Insights for Actionable Product Analytics](https://support.ravecapture.com/en/articles/9967244-how-to-use-review-insights-for-actionable-product-analytics.md): Unlock AI-powered analysis to optimize your product performance

## Site Integrations

- [Gorgias Integration: Manage Product Q&A from Your Helpdesk](https://support.ravecapture.com/en/articles/14364253-gorgias-integration-manage-product-q-a-from-your-helpdesk.md): Connect RaveCapture to Gorgias to automatically turn product questions into support tickets and sync agent answers back to your store.
- [Lootly Loyalty & Rewards Overview](https://support.ravecapture.com/en/articles/2946604-lootly-loyalty-rewards-overview.md): Learn what Lootly is all about and how it can help your brand grow
- [Loyalty Lion Integration](https://support.ravecapture.com/en/articles/8349505-loyalty-lion-integration.md): Connect your RaveCapture account to Loyalty Lion to reward customers for submitting reviews and uploading UGC.
- [BCC Email Integration for Company Review Requests](https://support.ravecapture.com/en/articles/397590-bcc-email-integration-for-company-review-requests.md): Learn how to automatically trigger Company Review Requests in RaveCapture by forwarding outgoing customer emails via BCC.
- [Manually Invite Customers](https://support.ravecapture.com/en/articles/2093979-manually-invite-customers.md): Learn how to send manual review requests to previous customers
- [Exit Survey Setup](https://support.ravecapture.com/en/articles/362206-exit-survey-setup.md): Learn how to collect reviews on the post-checkout page
- [Manual Integration & API Overview](https://support.ravecapture.com/en/articles/1662577-manual-integration-api-overview.md): Learn how to add RaveCapture code manually to your website for use with the API or custom integrations.
- [Zapier Integration](https://support.ravecapture.com/en/articles/2996396-zapier-integration.md): Connect over 1,500 apps to RaveCapture in a few seconds
- [Klaviyo Integration](https://support.ravecapture.com/en/articles/2430655-klaviyo-integration.md): Learn how to connect RaveCapture to Klaviyo
- [PushOwl Integration](https://support.ravecapture.com/en/articles/2788354-pushowl-integration.md): Send push notifications to customers for pending emails
- [BigCommerce Installation](https://support.ravecapture.com/en/articles/8987315-bigcommerce-installation.md): Learn how to install & configure RaveCapture for your BigCommerce store.
- [Web Shop Manager Installation](https://support.ravecapture.com/en/articles/2093972-web-shop-manager-installation.md): Learn how to add RaveCapture to your Web Shop Manager Store.
- [Prestashop Installation](https://support.ravecapture.com/en/articles/389624-prestashop-installation.md): Learn how to install & configure RaveCapture for your Prestashop store.
- [Volusion Installation](https://support.ravecapture.com/en/articles/2017595-volusion-installation.md): Learn how to add RaveCapture to your Volusion Store.
- [Neto Installation](https://support.ravecapture.com/en/articles/2302046-neto-installation.md): Learn how to add RaveCapture to your Neto Store.
- [Shift4Shop Installation](https://support.ravecapture.com/en/articles/2696624-shift4shop-installation.md): Learn how to add RaveCapture to your Shift4Shop Store
- [Magento 2.x Installation](https://support.ravecapture.com/en/articles/399909-magento-2-x-installation.md): Learn how to install & configure RaveCapture for your Magento 2.x store.
- [WooCommerce Installation](https://support.ravecapture.com/en/articles/362208-woocommerce-installation.md): Learn how to add RaveCapture to your WooCommerce Store.
- [OpenCart Installation](https://support.ravecapture.com/en/articles/8987562-opencart-installation.md): Learn how to add RaveCapture to your OpenCart Store.
- [Shopify App Installation Guide](https://support.ravecapture.com/en/articles/9922071-shopify-app-installation-guide.md): Learn how to install the RaveCapture Shopify App and start collecting reviews in minutes.
- [Shopify Markets Localization](https://support.ravecapture.com/en/articles/10073155-shopify-markets-localization.md): Learn how to enable the Shopify Markets integration inside RaveCapture.
- [Mailchimp](https://support.ravecapture.com/en/articles/5773101-mailchimp.md)
- [Freshdesk Follow-Up Integration](https://support.ravecapture.com/en/articles/5983315-freshdesk-follow-up-integration.md): Send Review Requests to your customers after resolving their tickets
- [Zendesk](https://support.ravecapture.com/en/articles/5773077-zendesk.md): Learn how to connect RaveCapture and your Zendesk account
- [Google Shopping Review Feed: Requirements and Setup Guide](https://support.ravecapture.com/en/articles/1587489-google-shopping-review-feed-requirements-and-setup-guide.md): Learn how to get your RaveCapture Product Reviews into your Google Shopping Ads
- [Microsoft Shopping Review Feed: Requirements and Setup Guide](https://support.ravecapture.com/en/articles/14540351-microsoft-shopping-review-feed-requirements-and-setup-guide.md): Learn how to get your RaveCapture Product Reviews into your Microsoft Shopping Ads

## Video Tutorials

- [Video Tutorial: Creating a Follow up Survey](https://support.ravecapture.com/en/articles/10099970-video-tutorial-creating-a-follow-up-survey.md): Learn how to create a survey from scratch.
- [Video Tutorial: My Campaigns](https://support.ravecapture.com/en/articles/10113450-video-tutorial-my-campaigns.md): Learn how to navigate the new My Campaigns Page to set up your campaigns for success!
- [Video Tutorial: How to Test Your Email Review Request Flow](https://support.ravecapture.com/en/articles/10113487-video-tutorial-how-to-test-your-email-review-request-flow.md): Learn how to properly test your Email Review Request Flow without encountering issues when submitting a test review.